Privacy Policy

1. Introduction

Legal Aurora ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit legalaurora.com (the "Site") or use our attorney-connection service. By using the Site, you agree to this Policy.

2. Information We Collect

We collect the following categories of information:

• Identifiers: name, email address, phone number, postal address.
• Case Information: the description of your legal situation you choose to share.
• Communications: messages and correspondence with us, including SMS messages if you opt in.
• Technical Data: IP address, device and browser information, pages viewed, and similar usage data collected automatically.
• Consent Records: records of the consents you provide on our forms (including opt-in date, time, and method).

3. How We Use Your Information

• To evaluate your case review request and connect you with an independent attorney.
• To respond to your inquiries and provide service-related communications.
• To send SMS messages and marketing communications only where you have opted in.
• To maintain, secure, and improve the Site.
• To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We share your information only as described below:

• With independent attorneys in our network, when matching you for a case review, so that they can contact you about your matter.
• With service providers who help us operate the Site (such as hosting, analytics, and communication providers), under appropriate confidentiality obligations.
• When required by law, such as in response to a subpoena, court order, or other legal process.
• To protect rights and safety of Legal Aurora, our users, or the public.

We do not sell your personal information.

6. TCPA and SMS Communications

If you provide a telephone number and check the SMS consent box, you expressly consent under the Telephone Consumer Protection Act (TCPA) to receive recurring automated text messages from Legal Aurora at that number. Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP to any text message we send. For help, reply HELP or contact info@legalaurora.com. Your consent to receive SMS messages is not a condition of purchasing any goods or services. Marketing communications are sent only where you have separately opted in.

7. Cookies and Analytics

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze usage. You can control cookies through your browser settings. Some features of the Site may not function properly without cookies.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as needed to provide our service, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information; to opt out of certain marketing communications; and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@legalaurora.com.

11. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the date of the most recent revision.

13. Contact

Questions about this Privacy Policy can be sent to info@legalaurora.com or 8247 Pine St, Suite 537, San Antonio, TX 78205.